Terms & Conditions

In case the booking is made using credit card, guests are requested to carry the following documents at the time of Check in:

If the Credit card holder is the guest or one of the guests, then the credit card will have to be produced at the time of check in

If the Credit Card holder is not one of the guests, then a copy of the credit card (both front and back), self-attested by the credit card holder should be produced at the time of Check in.

In addition to this, it is also required to produce a letter, signed by the credit card holder, authorizing the use of the credit card for the booking of the room. The letter should mention the names of the guests, date of travel, property and room type. This letter, along with the self-attested copy of the credit card will have to be submitted at Check In desk.

At the time of submitting the credit card copy, please ensure that the CVV number on it is blacked out.(CVV Number is a three-digit number at the reverse side of the credit card, at the end of the signature panel).

In case the above documents are not produced by the guests, Lakes and Lagoons reserves the right to deny the reservation. In such case no refund will be given to the guest.

In case of erroneous/ inadequate /misleading information given while booking, Lakes and Lagoons reserves the right to cancel the booking without any intimation.

Guests are required to carry a valid identity proof and produce the same at the check In. Please bring along with you the same identity proof you have entered while booking for verification at the hotel.

Check in time : 12.00 Noon
Check Out time : 11 Am

We advise you to guarantee your reservation against Cash deposit, Service Voucher, Demand Draft or Credit Card payment at the time of booking.

Disclaimer

The Way We Use Information
We use the information you provide about yourself when making a reservation only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when making a reservation only to confirm reservation or delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email address to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please contact us at:

Melody Park
2-5,East Car Street Kanyakumari,Tamilnadu,India 629702
Mobile : +91 9786477667
Phone : 0091-4652-246667
For Bulk Booking Contact No. 9487888933
Fax : 0091-4652-247587
E-Mail: sales@melodypark.in , info@melodypark.in, melodypark@sancharnet.in

Privacy

Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The information We Collect
This notice applies to all information collected or submitted on the lakes lagoons website. You can join our mailing list to receive the latest updates & offers right in your mailbox. You can refer our website to friends, who you think will be interested in making a trip or staying at our property.

Cancellation & Refund

Reservation Policy
In the unlikely event of our inability to accommodate you despite your holding a guaranteed reservation we will arrange alternate accommodation.

The information We Collect
This notice applies to all information collected or submitted on the lakes lagoons website. You can join our mailing list to receive the latest updates & offers right in your mailbox. You can refer our website to friends, who you think will be interested in making a trip or staying at our property.

Cancellation Policy
Cancellation before 72 Hrs. before check in : Full Refund
Cancellation before 48 Hrs. before check in : 75% Refund
Cancellation before 24 Hrs. before check in : 50% Refund
Cancellation less than 24 Hrs. of check in : No Refund

No Show Policy
In case of a NO SHOW of a guaranteed reservation Lakes & Lagoons reserves the right to levy Retention charges for one night.

Refund Policy
In case of refund, bank transactions will be deducted from the above cancellation charges, In case of credit card transactions, refund will be done only to the same credit card.

Child Policy
Child up to the age of 9 years is totally complimentary when sharing the room with Adults.( EP Basis)

Children between the age above 9 years will be charged Rs.300/- (Including Tax)for Standard & Deluxe Sea Face) with extra bed.